MCP CheckClaude skills for customer support
The 41 strongest of 51 customer support skills on GitHub. Skills built for customer support come first; no repository gets more than 3 spots. Each links to its folder; copy it into ~/.claude/skills/ to use it.
persona customer support
Manage customer support — track tickets, respond, escalate issues.
googleworkspace/cli★ 32kApache-2.0Folder:
persona-customer-supporthelpdesk automation
Automate HelpDesk tasks via Rube MCP (Composio): list tickets, manage views, use canned responses, and configure custom fields. Always search tools first for current schemas.
davepoon/buildwithclaude★ 3.7kMITFolder:
helpdesk-automationcustomer support
Use when a live support ticket needs triage (intent, P1–P4 priority, SLA clock), an on-voice reply, not a raw template, de-escalation of an angry or churn-risk customer, or escalation with a handoff packet. NOT the help-center article it links to (that is…
ericrisco/rsc-harness★ 388MITFolder:
customer-supportsupport ticket triage
Triage support tickets by pulling helpdesk context, searching issue trackers and knowledge bases in parallel, classifying the issue, and giving reps a recommended next action.
zapier/gtm-cheat-codes★ 351MITFolder:
support-ticket-triageai customer support
客服回复助手适合运营、产品、销售、software在用户提出“客服怎么回更稳”这类问题，需要快速拆解目标、判断重点并形成可执行结果时使用，帮助基于输入材料生成销售策略、沟通素材、跟进计划。
allinherog-star/ai-skills★ 53No licence statedFolder:
ai-customer-supportgorgias support tickets per order
Use for "how many support tickets per order do we get", "why is our Gorgias volume up", "what are customers contacting us about", "how much of our support is where-is-my-order", "is our contact rate getting better", "which channel brings the most Gorgias…
coupler-io/skills★ 39MITFolder:
gorgias-support-tickets-per-ordercustomer research
When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions "customer research," "ICP research," "talk to customers," "analyze transcripts," "customer interviews," "survey analysis," "support ticket analysis,"…
coreyhaines31/marketingskills★ 57kMITFolder:
customer-researchcompany brain company qa
Build one company memory from a SQL database, a support ticket export and a folder of documents, linked into one graph by cognee, then answer questions that need several of those sources together. Use when someone wants to connect their company's database,…
topoteretes/cognee★ 33kApache-2.0Folder:
company-brain-company-qafreshdesk automation
Automate Freshdesk helpdesk operations including tickets, contacts, companies, notes, and replies via Rube MCP (Composio). Always search tools first for current schemas.
davepoon/buildwithclaude★ 3.7kMITFolder:
freshdesk-automationecho feedback
Feedback synthesis — cluster support tickets, NPS verbatims, app store reviews, and churn surveys by theme, separate signal from noise, and produce an actionable insight report. Use when asked to "synthesize this feedback", "analyze support tickets", "what…
jeremylongshore/tons-of-skills-marketplace★ 2.9kMITFolder:
echo-feedbackecho segment
User segmentation and persona creation from mixed data sources — analytics, CRM, support tickets, reviews, or any combination. Use when asked to "build personas", "who are our users", "segment our users", "create user profiles", "define user archetypes",…
jeremylongshore/tons-of-skills-marketplace★ 2.9kMITFolder:
echo-segmentmulti source signal synthesiser
Synthesises user signals from multiple research sources into a unified, weighted insight brief. Use when you have data from interviews, support tickets, NPS verbatims, app reviews, or sales calls and need to reconcile contradictions, surface the underlying…
mohitagw15856/pm-claude-skills★ 1.5kMITFolder:
multi-source-signal-synthesiserplain
Read and write Plain support: find and upsert customers, list threads, create and reply to support threads. Trigger phrases: plain, support tickets.
Anil-matcha/awesome-muse-connectors★ 1.4kMITFolder:
plaindiscovery research synthesis
Turning research artifacts into actionable PM insight. Customer interviews, user research notes, support ticket reviews, sales call transcripts, survey data, in-app feedback, all synthesized into the decisions they are meant to inform. The discipline of…
rampstackco/claude-skills★ 1kMITFolder:
discovery-research-synthesisuser feedback aggregation
Collecting and synthesizing user feedback across channels (support tickets, NPS, in-app feedback, sales calls, social mentions, customer councils) into a continuous signal that informs product decisions. The triage discipline that distinguishes…
rampstackco/claude-skills★ 1kMITFolder:
user-feedback-aggregationchurn autopsy
Post-mortem analysis when a client churns. Takes client history, engagement data, support tickets, usage logs, and exit feedback to produce a comprehensive churn autopsy with root cause classification, timeline of decline, and preventive measures.
OneWave-AI/claude-skills★ 398MITFolder:
churn-autopsyclient health dashboard
Generates a comprehensive client health overview across all accounts. Reads CRM data, support tickets, usage metrics, billing, and engagement logs. Calculates health scores, trend direction, and RAG status per client. Outputs a sorted risk report with…
OneWave-AI/claude-skills★ 398MITFolder:
client-health-dashboardcowork qbr builder
Build a quarterly business review from a client folder -- reports, usage exports, support tickets, meeting notes, emails. Extracts delivered value with receipts, surfaces risks before the client does, and drafts the QBR narrative plus expansion asks. For…
OneWave-AI/claude-skills★ 398MITFolder:
cowork-qbr-builderticket triage
Classify, prioritize, and route incoming support tickets by extracting intent and entities, assigning severity, and generating initial responses. Use when the user requests ticket triage or provides relevant inputs for this workflow.
seb1n/awesome-ai-agent-skills★ 233MITFolder:
ticket-triagecsv to executive report
Turn a CSV of operational data (sales, usage, signups, support tickets) into a multi-page styled PDF executive report with narrative + matplotlib charts. The LLM analyzes the data, picks what's interesting, writes the prose, and emits a structured render…
skrun-dev/skrun★ 210MITFolder:
csv-to-executive-reportticket lookup
Find orders related to a support ticket.
Goldziher/ai-rulez★ 165MITFolder:
ticket-lookupcustomer language
Mine your CRM's call notes, meeting notes, support tickets and lost-deal reasons (HubSpot, Pipedrive or Upsales), support chats (Crisp), community threads (Discord) and YouTube comments for the exact words customers use to describe their problems —…
cognyai/claude-code-marketing-skills★ 111No licence statedFolder:
customer-languageticket to eval
Strip PII from a customer support ticket or eval trace and convert it into eval dataset rows. Produces two outputs: a regression dataset row (close to the original input, tagged with failure_mode) and a generalized dataset row (abstracted for broader…
Calibre-Labs/reforge-ai-evals★ 94MITFolder:
ticket-to-evalconnectwise manage
Every ConnectWise PSA workflow from the terminal - with a typed conditions query builder, offline SQLite sync, and cross-entity views (unbilled work, account 360, board triage) the PSA web UI can't give you. Trigger phrases: `list connectwise tickets`,…
Servosity/msp-skills★ 64Licence: see repoFolder:
connectwise-manageHubSpot Tickets
HubSpot support tickets: core fields, default pipeline stages, priority levels, MSP ticket categories, SLA timestamp properties, and associating tickets with contacts, companies, and deals.
WYRE-AI/msp-claude-plugins★ 52Apache-2.0Folder:
ticketsphishing
Client-side initial access and social-engineering attack module. Use when the operator selects a human/client/browser/identity-delivery attack direction: ClickFix/FileFix, AiTM session phishing, OAuth device-code or consent abuse, Teams/helpdesk social…
pale-knight/redteam-skill★ 51MITFolder:
phishingcs sla ola
Drafts an SLA and OLA agreement for a support desk, with customer targets by priority and channel, internal OLAs with engineering, product and billing, breach rules and a named clock owner at every stage. Use for "run cs-sla-ola", "SLA template", "OLA…
polar-bear-org/claude-skills★ 37Licence: see repoFolder:
cs-sla-olacs ticket taxonomy
Builds a reason-based ticket tag tree from your tickets, producing the two-level taxonomy with definitions and examples, a one-page tagging guide and a retire list for dead tags. Use for "run cs-ticket-taxonomy", "ticket taxonomy", "ticket tags", "contact…
polar-bear-org/claude-skills★ 37Licence: see repoFolder:
cs-ticket-taxonomypaymob integration
Integrate and operate Paymob payments in Egypt, UAE, KSA, and Oman — checkout, Intention API, HMAC webhooks, SDKs, plugins, refunds, reconciliation, go-live, diagnostics, and support tickets.
PaymobAccept/Paymob-AI-Integration-Skill★ 34MITFolder:
paymob-integrationuser research synthesis
Synthesize user interviews, survey results, feedback, and support tickets into structured insights. Identifies themes, pain points, and opportunities. Generates research reports ready for stakeholders.
aroyburman-codes/pm-skills★ 28MITFolder:
user-research-synthesis\"cs analytics\"
\"Measure and optimize customer service performance using CSAT, NPS, CES, First Contact Resolution, and text mining on support tickets. Use this skill when the user needs to evaluate CS team performance, identify top complaint drivers, optimize staffing,…
charlieviettq/awesome-agent-skill★ 26MITFolder:
cs-analyticsbug report
Extract a structured bug report from a support ticket and create a [Linear](https://composio.dev/toolkits/linear) issue.
composio-community/support-skills★ 19No licence statedFolder:
bug-reportcall summary
Summarize customer support/sales calls from [Dialpad](https://composio.dev/toolkits/dialpad) or [Leexi](https://composio.dev/toolkits/leexi) call logs
composio-community/support-skills★ 19No licence statedFolder:
call-summarydraft reply
Draft a customer support email reply based on ticket context.
composio-community/support-skills★ 19No licence statedFolder:
draft-replyai building chatbots
Build a conversational AI assistant with memory and state. Use when you need a customer support chatbot, helpdesk bot, onboarding assistant, sales qualification bot, FAQ assistant, or any multi-turn conversational AI. Also used for chatbot remember…
lebsral/DSPy-Programming-not-prompting-LMs-skills★ 12No licence statedFolder:
ai-building-chatbotsai searching docs
Build AI that searches your documents and answers questions. Use when building a knowledge base, help center Q&A, chatting with documents, answering questions from a database, search-and-answer over internal docs, customer support bot, or FAQ system. Also…
lebsral/DSPy-Programming-not-prompting-LMs-skills★ 12No licence statedFolder:
ai-searching-docsai translating content
Translate text between languages with AI while preserving brand voice and terminology. Use when translating app copy to Spanish, localizing marketing content, multilingual support tickets, i18n with AI, machine translation with brand voice, translating…
lebsral/DSPy-Programming-not-prompting-LMs-skills★ 12No licence statedFolder:
ai-translating-contentagentic support
Manage customer support cases with a written trail. Open a numbered case per customer report, record what was found, resolve it, and turn recurring problems into runbooks that are reused next time. Use when a customer reports a bug or problem, when…
23blocks-OS/ai-maestro-plugins★ 11MITFolder:
agentic-supportrefund order
Process customer refunds quickly. Search by order number or email, view order details, and issue full/partial refunds with automatic customer notifications. Use for customer support, order issues, or goodwill refunds. Triggers on "refund", "issue refund",…
adrianwedd/lemonsqueezy-claude-skills★ 10MITFolder:
refund-ordercustomer lookup
Search for customers by email or order number, view their purchase history, subscriptions, and license keys. Use for customer support, refund processing, or account verification. Triggers on "find customer", "lookup email", "check order", "customer…
adrianwedd/lemonsqueezy-claude-skills★ 10MITFolder:
customer-lookupux research synthesis
Use when turning user interview transcripts, research notes, usability test notes, survey answers or support tickets into findings, themes, insights, an affinity map, personas, a journey map or "how might we" opportunities, or when summarising what users said.
WST2002/claude-code-skills★ 3MITFolder:
ux-research-synthesis
Claude skills for customer support: common questions
Which Claude skill should I use for customer support?
There are 51 of them, spread over 34 repositories on GitHub. Named for it and most starred: persona customer support (googleworkspace/cli, ★ 32k), helpdesk automation (davepoon/buildwithclaude, ★ 3.7k) and customer support (ericrisco/rsc-harness, ★ 388). Stars rate the repository a skill sits in, not the skill.
How do I install a Claude skill for customer support?
For customer support, take the persona-customer-support folder from googleworkspace/cli (the folder that holds SKILL.md) into ~/.claude/skills/ to use it in every Claude Code project, or into .claude/skills/ for one project. In the Claude apps, zip that folder and upload it as a custom skill in settings.
Are all these customer support skills in English?
No: ai customer support is written mainly in Chinese, Japanese, Korean or Russian rather than English, though the customer support task is the same. Claude can follow it either way, but read it before you install.
What should I check before installing a customer support skill?
A customer support skill is instructions Claude follows, and it can bundle scripts Claude runs, so read SKILL.md and every script first: for persona customer support, that is everything in the persona-customer-support folder. 1 of the 41 here, ux research synthesis, come from repositories with under 10 stars, so few people have looked at it. Red flags: piping a download into a shell, sending files to a URL, and instructions to hide what it does from you.
Are these customer support skills maintained?
30 of the 51 customer support skills sit in repositories that changed in the 30 days before 31 Oct 2026.
Are these customer support skills official?
No. None of the 51 customer support skills comes from Anthropic's own skills repository, so all of them are community-made across 34 repositories.
More topics: every “Claude skills for…” page.